FAQ

Simply put, it’s the quality and level of service.

Working to produce our current range of products directly with our factory, we were able to specify the exact materials, production processes, and ultimately control the end product to allow us to supply the UK with the absolute best rubber dumbbells and related rubber based products.

Not only that, we also offer free delivery on every order! Why? Because who likes paying for delivery?! Not us! And that’s why we’d never make you pay for delivery!

Although we’d advise creating an account so you’re able to track your order via the My Account section it’s not necessary to create an account to place an order. Simply choose ‘Guest Checkout’ and you’ll go through the checkout process without having to create an account.

We’re based in Birmingham in the West Midlands however we ship our products all over the UK including Northern Ireland and the Scottish Highlands.

Are you local and would you prefer to collect from us? No problem! Get in touch via our Contact Us page, via email at info@rubberdumbbells.co.uk or via Facebook and we can arrange a time for you to collect.

All our items come with an extendable LIFETIME WARRANTY! Yes, you read that right. Every item we offer comes as standard with a 12 Month Warranty which can be extended to a Lifetime Warranty via the from on our Warranty page

We accept all major credit cards (Visa, Mastercard, AMEX) as well as payment via Apple Pay and Google Pay.

We ship all orders via a 48 Hour Delivery service so you can expect to receive your order within 2 working days if placed before 14:00 GMT.

For more information please see our Delivery & Returns page.

We accept returns on all orders for a period of 14 days from the date of delivery. You’ll need to ensure the items are unused and packed as securely as possible to ensure they don’t come loose during delivery to us.

If in the unfortunate event you receive a defective item within your order please contact us via the Contact Us page or via email at sales@rubberdumbbells.co.uk with your order number, description, and pictures of the defect and we’ll get back to you within 24 hours.

For more information please see our Delivery & Returns page.

If you have any issues placing an order get in touch via our Contact Us page, via email at info@rubberdumbbells.co.uk or via Facebook and we’ll help resolve any problems.

Of course! Please get in touch via our Contact Us page, via email at info@rubberdumbbells.co.uk or via Facebook and we’ll do our best to answer any queries/concerns you may have.